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Website Terms & Conditions

1. Terms
By accessing this website, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
a. Permission is granted to temporarily download one copy of the materials (information or software) on SolutionK9’s + The Dog Training Lab’s web sites for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on SolutionK9’s + The Dog Training Lab’s web site;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or ‘mirror’ the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by SolutionK9 + The Dog Training Lab at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
a. The materials on SolutionK9’s + The Dog Training Lab’s web site are provided ‘as is’. SolutionK9 makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, SolutionK9 + The Dog Training Lab does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall SolutionK9, The Dog Training Lab or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on SolutionK9’s + The Dog Training Lab’s Internet site, even if SolutionK9, The Dog Training Lab or a SolutionK9 + The Dog Training Lab’s authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata
The materials appearing on SolutionK9’s + The Dog Training Lab’s web site could include technical, typographical, or photographic errors. SolutionK9 + The Dog Training Lab does not warrant that any of the materials on its web site are accurate, complete, or current. SolutionK9 + The Dog Training Lab may make changes to the materials contained on its web site at any time without notice. SolutionK9 + The Dog Training Lab does not, however, make any commitment to update the materials.

6. Links
SolutionK9 + The Dog Training Lab has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SolutionK9 + The Dog Training Lab of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications
SolutionK9 + The Dog Training Lab may revise these terms of use for its web site at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law
Any claim relating to SolutionK9’s + The Dog Training Lab’s web site shall be governed by the laws of New Zealand without regard to its conflict of law provisions.

9. SolutionK9 + The Dog Training Lab will not take responsibility for misinterpretation of advice. Whilst we hope you find the information and guidance given interesting and informative, the contents are for general information only. We believe the contents to be true and accurate as at the date of the session but dogs are sentient beings and can have different requirements from day to day.  As such, the contents should not be relied upon and professional advice should be taken in specific cases. In addition, none of the content of the website or session will form any part of any contract between us or constitutes an offer by us. Specific disclaimers may apply in addition to certain content or parts of the session.

SolutionK9 Training Terms & Conditions

10. Services

The purpose of the training is to adjust the behaviour of the Dog and to teach the Client how to train and work with the Dog. The Client hereby agrees that no training is perfect and that effects of the training can be affected by various factors. The Trainer will take all appropriate measures to achieve training and behaviour goals but makes no guarantees as to the results. The Client further agrees to take all necessary steps to aid the The Trainer and to follow on any instruction or advice provided by the Trainer, especially to work with Dog daily and to constantly reinforce the training. The Client further acknowledges that the Dog may be exposed to a variety of environmental conditions which include, but are not limited to, vehicular travel, interaction with people and other animals, exposure to adverse weather, and exposure to areas with crowds and all types of traffic.

The Trainer will provide training equipment as per the programs in this document or advise the Client on the equipment that is necessary for them to acquire. The Client agrees to use the equipment in accordance with the instructions provided by the Trainer.

The Trainer may take photos and videos of the Dog for use in any media and advertising of SolutionK9 and their affiliates. The Trainer may use such photos and video on any platform including their website, YouTube, Facebook, Instagram and other social media.

11. Service Fees

The Client agrees to pay to the Trainer the amount of the Program selected.

12. Liability

The Trainer is not liable for any damage or injury caused by the Dog, during or after the term of this agreement. The Client agrees to pay for all resulting losses or damages, and to hold harmless and indemnify the Trainer, the Trainer’s agents, employees and affiliates, from any resulting claims, lawsuits, costs and expenses, including attorney fees. If during or after the term this agreement the Dog is injured or harmed, the Client assumes the risk and agrees that the Trainer should not be held responsible for any resulting injuries, losses, damages, costs or expenses.

The Trainer is not liable for any damage or injury caused by the equipment during or after the training. The Client is responsible for destroying or damaging of the equipment provided by Trainer in all cases where such damage cannot be credited to equipment’s regular wear and tear.

13. Term of the Agreement

This agreement is valid as per the Program Selected. This agreement is automatically terminated when the lessons are completed. This agreement may be terminated in the sole discretion of the Trainer if the Dog is aggressive, dangerous, or otherwise deemed unsuitable for training, or if the Client breaches any part of this agreement. Final Provisions In case of any dispute the Parties agree to mediate and settle through negotiations and mutual understanding. This Contract for Training Services supersedes all other agreements, written or oral, previously made between Client and Trainer.

14. Health Policy

By training with SolutionK9 Dog Training, you confirm that your dog is fit for training.

By attending training at SolutionK9 you confirm that your dog is up to date with their vaccinations flea treatment and worming (Drontal is preferred).

15. Rescheduling Appointments

It is advisable NOT to reschedule lessons if you can help it as I only have limited appointments available and your preferred time slots are in very high demand.

All lessons rescheduled with less than 14 days notice will incur a $15 rescheduling fee payable before the next lesson. Any lessons rescheduled with less than 48 hours notice will be incur a $25 rescheduling fee payable before the next lesson.

16. Refunds & Cancellations

Our programs are heavily discounted. You can cancel your program with two weeks notice, please note that the lessons received and booked over the two week period will be charged at the FULL price per lesson, not the discounted program rate.